INTRODUCTION

These Website Standard Terms and Conditions (these “Terms” or these “Website Standard Terms and Conditions”) set forth on this webpage govern your use of this website, including all pages within it (collectively referred to below as the “Website”). These Terms apply fully and effectively to your use of the Website, and by using it, you expressly agree to all terms and conditions stated here in their entirety. Do not use this Website if you disagree with any of these Website Standard Terms and Conditions.

This Website is not intended for minors (individuals under the age of 18), and you must not use it if you are a minor.

In addition to the Terms and Conditions outlined herein, you also agree to the following policies and disclaimers, each of which forms part of your agreement with us:

• Shipping Policy

• Return and Refund Policy

• Privacy Policy
  

• Disclaimer

AUTHENTICITY GUARANTEED

We take authenticity seriously and are unwavering in our commitment to it. We know that your trust depends on the genuine nature of the pieces we offer. That’s why every item we sell undergoes a thorough, multi-step inspection process before it reaches you. Our experienced team—armed with specialized tools and deep expertise—carefully verifies each item to ensure it meets our strict authenticity standards.

Verified Sourcing
We take pride in our rigorous sourcing standards. Every item in our collection is procured exclusively from trusted boutiques and thoroughly vetted suppliers with whom we’ve built longstanding, reliable relationships. Our procurement team performs in-depth due diligence to validate the legitimacy of supply chains, ensuring that every product originates from a credible and authentic source.

Comprehensive Inspection
Beyond sourcing, each item is subject to a meticulous inspection by our in-house authentication experts. Combining time-honored industry knowledge with advanced verification tools, our specialists assess every detail to confirm authenticity. This two-tiered process ensures that every product we offer is 100% genuine.

Independent Third-Party Verification
We recognize the importance of independent confirmation. Customers are welcome to seek third-party authentication from a reputable, industry-recognized expert. We encourage selecting professionals with a proven track record to reinforce confidence and underscore our commitment to transparency and trust.

Inauthenticity Claims Procedure
In the rare event that an item’s authenticity is challenged, we have a clear and structured resolution process in place:

• Authenticator Documentation: A formal letter from a qualified third-party authenticator must be submitted. This letter must provide detailed findings and include the authenticator’s business information—such as address, phone number, and website.

• Item Identification: The documentation must contain identifiable item details (e.g., serial number) to confirm the item corresponds to what was purchased from us.

• Security Tag Requirement: The original security tag must remain attached. This tag is essential for validating any authenticity claim. Returns will not be accepted if the tag has been removed.

Authenticity is the cornerstone of our mission. It informs every decision we make and underpins the trust our customers place in us. We remain steadfast in protecting that trust at every step.

PRODUCT PACKAGING

As part of our commitment to offering brand new, high-quality products, all items are delivered with original tags attached and in their original packaging whenever possible, ensuring both authenticity and pristine condition. However, due to the diverse nature of our supply chain and storage practices, we cannot guarantee that every product will include its original manufacturer’s box. While we do our best to meet packaging preferences, the availability or condition of the original box may vary. Please note that this does not constitute product damage and is not considered valid grounds for a return or refund.

PRICE ACCURACY

While we strive to maintain accurate and up-to-date pricing across our platform, occasional errors may occur. If a pricing discrepancy is identified, we will make every reasonable effort to honor the listed price. However, we reserve the right to cancel any orders placed due to a pricing error. Should this happen, you will be promptly notified, and any payments made will be fully refunded without penalty. We appreciate your understanding in these rare situations and remain committed to transparency and fairness in all transactions.

INTELLECTUAL PROPERTY RIGHTS

Except for content you personally own and choose to share on this Website, all intellectual property and material found here are the exclusive property of Maman and Heir Inc. and/or its licensors. All rights are reserved. You are granted a limited, non-transferable license to access and view the content on this Website, strictly in accordance with the restrictions outlined in these Terms.

RESTRICTIONS

You are strictly prohibited from engaging in any of the following activities:

• Republishing any content from this Website in any form of media;

• Selling, sublicensing, or otherwise commercializing any material from the Website;

• Publicly displaying or performing any Website content;

• Using this Website in a manner that could harm or impair its functionality;

• Interfering with or restricting other users' access to the Website;

• Using the Website in violation of applicable laws or regulations, or in a way that could harm the Website, its users, or any affiliated business;

• Conducting data mining, data harvesting, data extraction, or similar activities related to the Website;

• Using the Website to engage in any form of advertising or marketing.

Access to certain areas of this Website may be restricted, and Maman and Heir Inc reserves the right to further limit access at its sole discretion. Any user ID and password provided for this Website must be kept confidential, and you are responsible for maintaining the privacy and security of this information.

YOUR CONTENT

For the purposes of these Website Standard Terms and Conditions, “Your Content” refers to any audio, video, text, images, or other material that you choose to post or display on this Website. By submitting Your Content, you grant Maman and Heir Inc a non-exclusive, worldwide, irrevocable, royalty-free, and sublicensable license to use, reproduce, modify, publish, translate, and distribute it across any and all media platforms.

You must own the rights to Your Content, and it must not infringe upon the rights of any third party. Maman and Heir Inc reserves the right to remove any of Your Content from the Website at any time and for any reason, without prior notice.

MOBILE TERMS OF SERVICE

The Maman and Heir Inc mobile messaging service (the “Service”) is operated by Maman and Heir Inc (“Maman and Heir Inc,” “we,” “us,” or “our”). By using the Service, you agree to these Mobile Messaging Terms and Conditions (“Mobile Terms”). We reserve the right to modify or discontinue the Service or any of its features at any time without prior notice. Where permitted by law, we may also update these Mobile Terms, and continued use of the Service following any changes will constitute your acceptance of those modifications.

By opting in to Maman and Heir Inc’s SMS/text messaging service, you consent to receive recurring text messages from or on behalf of Maman and Heir Inc at the mobile number you provided. This applies even if your number is listed on any state or federal Do Not Call registry. Messages may be sent using automated technology, including autodialers. These may include service-related messages (e.g., order updates, account alerts) and promotional content (e.g., sales, offers, and cart reminders).

Participation in this messaging program is entirely voluntary and is not required to make a purchase. Your consent is not a condition of any transaction with Maman and Heir Inc.

We do not charge for the Service, but standard message and data rates may apply based on your wireless plan. Message frequency may vary. Please contact your wireless provider for details regarding your specific plan. You are solely responsible for all messaging charges incurred.

You can opt out of the Service at any time by texting the keyword STOP to +1 (646) 477-9432 or by clicking the unsubscribe link, if provided, in any message. After opting out, you will receive a one-time confirmation text. No further messages will be sent unless initiated by you. If you are subscribed to other Maman and Heir Inc messaging programs, you must opt out of each program separately unless otherwise required by law.

For help or support with the Service, text HELP to +1 (646) 477-9432 or email us at support@mamanandheir.com.

NO WARRANTIES

This Website is provided on an “as is” basis, without any warranties—express or implied. Maman and Heir Inc makes no representations or guarantees regarding the accuracy, reliability, or completeness of the content found on this Website. Furthermore, nothing on this Website should be interpreted as professional advice or guidance of any kind.

LIMITATION OF LIABILITY

Under no circumstances shall Maman and Heir Inc, or any of its officers, directors, or employees, be held liable for any matter arising from or connected to your use of this Website—whether such liability arises under contract, tort, or any other legal theory. Additionally, Maman and Heir Inc, including its officers, directors, and employees, shall not be responsible for any indirect, incidental, consequential, or special damages resulting from or related to your use of this Website.

INDEMNIFICATION

You agree to fully indemnify and hold harmless Maman and Heir Inc from and against any and all liabilities, claims, demands, damages, costs, and expenses (including reasonable attorneys’ fees) that arise from or relate to your violation of any provision of these Terms.

SEVERABILITY

If any provision of these Terms is determined to be invalid or unenforceable under applicable law, that specific provision shall be deemed severable and will not affect the validity or enforceability of the remaining provisions. The Terms shall remain in full force and effect, with the unenforceable provision removed.

VARIATION OF TERMS

Maman and Heir Inc reserves the right to modify these Terms at any time at its sole discretion. By continuing to use this Website, you agree to review the Terms periodically to stay informed of any updates or changes that govern your use of the site.

ASSIGNMENT

Maman and Heir Inc may assign, transfer, or delegate its rights and/or obligations under these Terms without prior notice or the need for your consent. Conversely, you are not permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms without prior written approval from Maman and Heir Inc.

ENTIRE AGREEMENT

These Terms, along with any legal notices and disclaimers featured on this Website, represent the complete agreement between you and Maman and Heir Inc regarding your use of the Website. They supersede all prior understandings, communications, and agreements related to the same subject matter.

GOVERNING LAW & JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of the State of Virginia. You agree to submit to the non-exclusive jurisdiction of the state and federal courts located within Virginia for the purpose of resolving any disputes arising out of or relating to these Terms or your use of the Website.